Online orders


Convert your mood in a click!

With MOZI online ordering you've got mail of the very best kind – parcels brimming with MOZI Magic! We love giving presents almost as much as you love receiving them. All MOZI gifts will be lovingly wrapped and come complete with a hand written card, if requested.

We want you to have the best online experience possible. When ordering online here are a few ‘good to knows’…


What if I am having trouble ordering online?

Never fear our online customer service team is here! Please email online@mozi.com.au or call MOZI HQ on +61 3 9838 2480 between 9am and 5:30pm Monday to Friday AEST for assistance.


What if I don't like using my credit card online?

MOZI online shopping is safe and secure powered by SSL* technology. If you would prefer to use the added protection of PayPal you can transact using this internationally trusted vendor. Unfortunately MOZI does not take credit card orders over the phone; however you can purchase using your credit card in any MOZI store.


Order confirmation

We ask that you double, triple check your order carefully prior to submission, as it cannot be changed once submitted. You will receive an order confirmation at the conclusion of your order, an email that summarises your invoice, order number and order total, as well as a shipping email complete with tracking information.


Order Status

If you are a Friend of MOZI you can check the status of your order at any time by clicking on 'My Account', signing in and viewing the 'Status' column of your order. If you have checked out as a guest please contact MOZI HQ on +61 3 9838 2480 or email online@mozi.com.au  we will be happy to help.


Secure Shopping

Orders placed on our site are encrypted using SSL*technology, so you can rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL.

*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.


Credit card details

To ensure customer security, no credit card numbers are ever stored in our system. Your credit card details will be passed to the payment gateway as soon as they have been collected.


Show me the money... payments & gifts

We accept the following methods of payment: Visa, MasterCard and Paypal. Items are charged to your credit card when your order is placed. The information on your credit card will not be used for any other purpose.

We will eventually be able to offer gift cards as a method of payment – please check back with us soon.


Product pricing

Across our MOZI stores and online, every attempt is made to have consistent pricing. MOZI products you see online will usually be available in MOZI stores and vice versa, however sometimes either outlet may sell out of an item. In some instances MOZI online may run separate promotions for our online customers and these prices will differ from those in store. Our stores are not obliged to match these. MOZI also stock a variety of curated brands that are not manufactured by MOZI. We do our best to ensure these items are competitively priced, however prices may differ to other stockists. Please call us at MOZI HQ if you have an enquiries about pricing.